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Senior Software Release Specialist

Job ID 21005683 United States

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Position Overview:

Kroll is looking for a Software Release Manager to join its Corporate and Cloud Operations team. This position is responsible for organizing, directing, and managing the process with building and maintaining software releases into non-production and production environments. In addition, ensuring the quality and consistency of internal and customer facing releases. The qualified candidate will lead releases by working with cross functional teams including infrastructure, networking, software development, architecture, business intelligence, quality assurance, product development and operations. We are looking for a candidate currently working as Software Release Manager or having solid foundational experience ready to take the next step in their career.

RESPONSIBILITIES

  • Create and manage release schedules and release notes
  • Plan and communicate how a release will be managed, including risk/issue management, change control, and communication plan
  • Create deployment documents that outline the steps required for each release
  • Identify and manage risks, dependencies, and resolve issues that affect release scope, schedule and quality. Work closely with project teams to ensure that each release is completed with quality and meets established development standards for code management
  • Facilitate cross-functional release management meetings to discuss current and upcoming releases
  • Participate in CAB meetings to discuss release scope
  • Participate in application roll-out implementation meetings and enterprise change review meetings
  • Cultivate processes, best practices, and tools for release management
  • Create and maintain metrics relative to the successfulness of a release based on user impact and release quality
  • Manage pre-production environment consistency throughout the release process
  • Skills in performance, stability, and reliability monitoring of complex systems
  • Skills in root cause analysis and risk mitigation plans
  • Communicate in an effective manner that promotes healthy relationships with both internal and external team members
  • Work flexible hours to support releases

QUALIFICATIONS

  • 2-4+ years’ experience as a Release Manager or directly relevant position
  • Bachelor's degree in Computer Science, Software Engineering, or similar; or equivalent combination of education and experience
  • Experience with Azure DevOps or similar issue tracking software

In order to be considered for a position at Kroll, you must formally apply via careers.kroll.com

Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

All employees must comply with Kroll’s mandatory vaccination policy, subject to all applicable federal, state, and local laws.

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