Senior Cloud Engineer

Support Ops
|
United States 
|
21011876

Kroll professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same. That means when you take your place on our team, you’ll discover a supportive and collaborative work environment that enables you to excel. If you’re ready to share your perspective with the world, make a real impact at Kroll. Find out how our approach will change everything for YOU.

A true partner within the business, our team works globally as one cohesive unit comprised of collaborative professionals who take pride in support and customer service. Core areas include solutions design & delivery focused within the two major cloud platforms of AWS & Azure, with an eye on enterprise strategy.

Join our team and together we'll power the sound decisions that enhance value - yours and ours.

Major Responsibilities:

The role will be responsible for continuing to build and maintain the organizations cloud based platforms. The engineer will ensure efficient implementation of technologies to meet business and market requirements while maintaining a strong focus and adherence to security policies.  The engineer will work closely with the solutions architects and will be assigned to work with one or more development project teams. In this role they will be expected to:

  • The System Engineer will be responsible for building, supporting, and managing end-to-end solutions within Amazon AWS and Azure Cloud environments with a strong focus on system and data security.
  • Support SCRUM teams in an Agile development environment.
  • The Systems Engineer will be responsible for automating and deploying cloud infrastructure such as VPCs, Security Groups, EC2s, RDS instances, ECS clusters, AWS Load Balancers, API Gateway etc. in support of approved initiatives.
  • Working with the Solutions Architect, Development Architect and third parties as appropriate, the engineer will be responsible for ensuring that a technical design document describing the technical architecture for the program/project is produced.
  • Understand the business and application requirements and translate into an Infrastructure solution.
  • Ensure that all technology selected for the program conforms to the organization’s technical long-term strategy.
  • Become a central point of understanding of the end-to-end technical architecture for the solution concerned.
  • Build IT Infrastructure solutions based on requirements making use of new and existing IT capabilities and services.
  • Support and build cloud compute, network & storage systems demonstrating an understanding of fundamental technologies.
  • Provide after-hours support as required to address system outages and perform system updates/upgrades/modifications.
  • Identify new processes or modify existing processes to improve efficiencies in the support and monitoring of the department’s production applications.
  • Perform other duties as required.

Desired Skills and Experience

Core competencies, knowledge, and experience:

  • 6 or more years of related experience building, maintaining and monitoring cloud environments, proprietary applications, Windows & Linux platforms, Kubernetes and other container technologies.
  • B.S. Degree in Information Technology, Computer Science or a related discipline is preferred.
  • AWS & Azure certifications are preferred
  • A broad understanding of enterprise-class technologies
  • Extensive knowledge and experience with large scale client facing online systems
  • Extensive knowledge and experience with Amazon AWS technologies
  • Extensive hands-on technical skills within a cloud native environment (AWS / Azure) designing and implementing market facing platforms.
  • Experience integrating with the development teams to understand the application landscape and their interface to different systems in the IT landscape.
  • Ability to communicate and to interact effectively with co-workers and customers is required.
  • Strong verbal/written communication skills, experience with creating standards and documentation
  • Experience with infrastructure-as-code technologies such as Terraform. 
  • Extensive knowledge and experience with Windows based technologies
  • Extensive knowledge and experience with Linux based technologies
  • Ability to work and adapt in a dynamic environment and recognize priority issues, escalating accordingly
  • Ability to work both independently and as part of a project group, with time constraints
  • Strong customer service oriented; organizational and communication skills, positive and can-do attitude

Technical / professional qualifications:

  • A broad understanding of enterprise-class technologies.
  • Strong expertise with AWS Aurora and Oracle databases 
  • Experience with IBM QualityStage a plus
  • Ability to interface with Applications Team to understand the application landscape and their interface to different systems in the IT landscape
  • Should have thorough Hands-On experience (5+ years) in the following Technology Areas: 
    • Cloud native technologies, PaaS & SaaS solutions within AWS & Azure
    • Automation technologies (Terraform, AWS CloudFormation, Azure Resource Manager)
  • Holistic view of IT Infrastructure
  • The candidate should have expert knowledge in one or two Domains and knowledge and Awareness in other areas as mentioned below:

Business Skills

  • Strong interpersonal skills
  • Ability to interact with customers to ensure that the service is flexible, efficient, and responsive.
  • To work through issues analytically to a successful conclusion.
  • A track record of delivering services to defined service levels.
  • Experience in collaborating with multi-discipline teams in distributed locations.
  • Experience of working in an operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.
  • Proven ability to deliver improvements that deliver greater value to the customer and business through more efficient delivery and/or lower costs.

About Kroll 

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

In order to be considered for a position, you must formally apply via careers.kroll.com.

Salary range for this position is $125,000 - $160,000 USD

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