Crisp stops toxic, harmful and fake online content from damaging kids, enterprises, social platforms and society as a whole. This content takes many forms - fake news, terror propaganda, child grooming, hate speech, disinformation, false rumours, threats and infodemics. This content spreads virally, at scale across closed social media groups and messaging apps, going undetected by traditional monitoring tools.
By combining Artificial and Human Intelligence, Crisp’s Extended Intelligence delivers 24/7/365 protection by continually fighting the weaponization of social communications from whoever the source, whatever the language and whichever the online harm.
Crisp tracks and understands what ‘Bad Actors’ are saying to build accurate profiles and use predictive and behavioural analytics to identify trends and identify new, unknown harms. Crisp’s proprietary technology then scans the web continuously, capturing billions of pieces of data every week.
Crisp currently protects over $4 trillion of aggregate market capitalisation across our current customer base. This demonstrates both the value and uniqueness of our service and the trust our customers have in protecting their reputational risk.
SCOPE AND REMIT OF THE ROLE
This role sits within the Site Reliability Engineering team and is part of the wider Crisp Technical Services business unit. Our suite of SaaS, distributed systems and product integrations help our internal stakeholders run their critical business operations and provide customers in turn with industry leading threat detection technology products. You’ll play a key role in the formation of a new area within Crisp: that aims to drive operational excellence and customer focus into the operation of our SaaS hosted application suite.
As an Associate Cloud Engineer, you will be using your skills and expertise on cloud platforms to maintain and improve our cloud infrastructure running on the Google Cloud platform, orchestrate deployments and support our industry leading SaaS solution. As part of the SRE team you will be an integral part of ensuring our platforms are highly available and resilient, through continual monitoring and providing improvement suggestions. You will work closely with engineering teams in Development and Delivery to uphold contracted Service Level Objectives (SLOs). You will be tasked with ensuring our internal and externally available systems have reliability, and uptime appropriate to user needs.
