We are seeking a seasoned Technical Lead with 10+ years of experience in technical BAU operations and Oracle HCM to lead a high-performing team, including Senior Analysts. This role demands deep expertise across Oracle HCM modules—ORC, Talent Management, Core HR, Journeys, OTBI, Extracts—and a strong track record of owning and delivering complex support and optimization initiatives. The successful candidate will drive technical excellence, mentor team members, and ensure seamless delivery of HRIS services aligned with strategic goals.
The day-to-day responsibilities include but not limited to:
Leadership & Team Management: Lead and mentor a team of technical analysts, ensuring delivery of BAU support and strategic enhancements.
Oracle HCM Expertise: Provide hands-on technical leadership across Oracle modules including ORC, Talent, Core HR, Journeys, OTBI, and Extracts.
System Optimisation: Drive continuous improvement of Oracle HCM functionality, including automation, reporting, and user experience enhancements.
Support Ownership: Take full ownership of support queues, configuration tickets, and issue resolution, ensuring timely and effective outcomes.
Stakeholder Engagement: Collaborate with HR, IT, and business stakeholders to translate requirements into scalable technical solutions.
Project Leadership: Lead technical workstreams for transformation initiatives, including onboarding, job architecture, and AI activation.
Reporting & Analytics: Oversee the development of OTBI dashboards, HCM Extracts, and BI Publisher reports to support decision-making.
Data Governance: Ensure data integrity, compliance, and alignment with organisational standards
AI & Innovation: Champion the adoption of Oracle’s AI capabilities for recruitment, goal setting, and performance feedback.
Requirements:
Minimum 10 years of experience in technical BAU roles within Oracle HCM.
Proven leadership experience managing technical teams and complex support environments.
Deep technical knowledge of Oracle HCM modules: ORC, Talent Management, Core HR, Journeys, OTBI, Extracts.
Strong understanding of HR processes and transformation programmes.
Experience with system configuration, automation, and integration projects.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to manage competing priorities and deliver under pressure.
Experience working in global organisations with complex HR landscapes.
Desired Skills:
Oracle HCM Cloud Certification.
Experience with third-party integrations (e.g., Interview Stream, ServiceNow).
Familiarity with job architecture, strategic workforce planning, and AI governance.
Exposure to global HR operations and vendor management.
About Kroll
In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you will contribute to a supportive and collaborative work environment that empowers you to excel.
Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
In order to be considered for a position, you must formally apply via careers.kroll.com
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