This document outlines the role, responsibilities, qualifications, and working conditions for a Case Coordinator position within Kroll's Core Investigation, Diligence, and Compliance team. It highlights the collaborative, fast-paced environment and the importance of problem-solving and communication skills in supporting the team’s operations.

The Case Coordinator position is a hybrid role combining problem-solving, business thinking, client orientation, and team assistance. The role focuses on issue resolution, requiring strong communication skills and the ability to manage multiple tasks independently while supporting the Core team with various duties and challenges as they arise.

Key Responsibilities:

• Providing support to managers upon request.
• Addressing and solving problems as they occur.
• Responding promptly to incoming requests from the Core team.
• Managing daily invoicing for investigators (ICs).
• Conducting research as requested by the team.
• Maintaining professionalism and courtesy in all communications, both written and verbal.

Essential Traits and Skills

The ideal candidate should demonstrate:

• Strong problem-solving abilities.
• Capacity to multitask and prioritize multiple assignments to meet deadlines.
• Clear communication skills across all levels within the Core team.
• The ability to work independently in a fast-paced, collaborative environment.
• Contract management skills including signature collection and document storage.
• Openness to constructive feedback and proactive decision-making without direct managerial oversight.
• A collaborative mindset that encourages transparency, respectful challenge, and inspiration within the team.

Qualifications and Education

Candidates should have:

• Post-secondary education or at least two years of equivalent experience.
• Strong organizational and time management skills.
• The ability to learn quickly.
• Excellent verbal and written communication skills.
• High attention to detail.

Working Conditions

• The position offers remote work options.
• Flexible working hours are aligned with business needs.
• Requires strong communication in a fast-paced setting.
• Involves both independent work and teamwork.

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

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